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    "I love NCIL and have been a member for many years. The focus is independence and abilities. Check it out!" ~Karen Lalonde
  • Overview

    Work Link provides individually tailored employment assistance to adults with disabilities in the Niagara Region. Our Case Managers will work with you to create a Return-to-Work–Action–Plan that works best for your situation and which may include:

    • Assistance with career exploration and decision-making
    • Creating a professional resume and cover letter
    • Accessing funding for skills training (Second Career & Opportunities Fund for Persons with Disabilities)
    • Job search assistance including services of a Job Developer
    • Accessing hiring incentives (Wage Subsidies etc.)
    • Discussing workplace accommodations
    • Access to our Job Resource Centre
    • Various workshops
    • Self-Employment Assistance
    • Referral to NCIL Advocacy worker (if necessary)

    Our professional staff have extensive knowledge and experience providing consumer-centred employment services for individuals with disabilities. We also have a wealth of experience to offer employers wishing to hire and accommodate an individual with a disability.


    If you are considering retraining for your next career, you may be eligible for funding to assist with your training costs. Your Work Link Case Manager can assess your eligibility and suitability for one of two possible options:

    1. Second Career – Ministry of Training, Colleges and Universities
    2. Opportunities Fund for Persons with Disabilities – Service Canada

    For those who are job searching, funding may also be available for hiring incentives such as Wage Subsidies or Work Experience agreements. Please speak to your Case Manager for more information.

    Customer Service Charter

    The Niagara Centre for Independent Living is committed to providing a multi-service employment centre to assist persons with disabilities in identifying and achieving their employment goals. We encourage community partnerships and our professional staff are committed to providing confidential services that are accessible, respectful, empowering and consumer driven.

    We believe that consumers have the right to make decisions and choices about their own lives and we are committed to providing accurate career-related information to assist with the informed decision-making process.


    We truly value your experiences and welcome your comments and suggestions about our services.  You can do so in the following ways:

    • Request a Customer Service Survey from your Case Manager or any agency staff member

    • Communicate your thoughts with the Work Link Program Manager (or any staff member) in person, in writing, or via telephone, TTY or email

    • Contact the Executive Director in your desired manner


    This program is funded in part by the Government of Canada and the Government of Ontario